Fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

Fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

This article describes how to fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error plus other Facebook issues.

Because FaceBook is one of the most popular apps in the Play Store, following topics will be discussed .

  • Learn how to fix the error “Unfortunately, Facebook has stopped” on your Samsung Galaxy S7 Edge.
  • Things you need to do if the app keeps freezing and lagging.
  • How to troubleshoot the Facebook app that immediately closes after it’s opened.
  • Know why you can no longer sync your Facebook contacts with your phone.
  • Learn why you can no longer uninstall the official FB app from your phone.
  • Learn how to troubleshoot your phone if it slows down or lags when Facebook is opened.

Fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

1-How to fix “Unfortunately  Facebook has stopped” error on your Samsung Galaxy S7 Edge.

 

Case Study:

The device shows an error message “Unfortunately, Facebook has stopped.” Only OK or REPORT buttons are working but it doesn’t help because when the user open facebook again, same problem appears .



Solution:

to fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

If this problem started out of the blue, there may be just a minor app crash. Follow the steps below to fix the “Facebook has stopped” error on Galaxy S7 Edge:

  • From the Home screen, tap the Apps icon.
  • Find and tap on Settings.
  • Touch Applications and then Application manager.
  • Swipe to ALL tab.
  • Find and touch Facebook.
  • Touch the Force Close button first.
  • Then, tap Storage.
  • Tap Uninstall.

However if the error still persist , boot your Galaxy S7 Edge in safe mode.

Boot in Safe Mode

to fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error

There is a chance that other apps are causing the problem, because Facebook is connected to many apps for sharing. It is better to boot the device in “Safe Mode”.

  • Press and hold the Power key.
  • When ‘Samsung Galaxy S7 Edge’ appears on the screen, release the Power key and immediately hold the Volume Down key.
  • Continue holding the Volume Down button until the device finishes rebooting.
  • Release it when the text  ‘Safe mode’ appears in the bottom left corner of the screen. Now check again if the error is not resolve, follow the step below:  

Do the Master Reset

to fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

At this stage, open Facebook and observe if the problem is resolve or not. If booting in”Safe Mode” unable to resolve the issue then it might be a firmware issue. Because Facebook is pre-installed in the device. Now check if there’s an update available for Facebook through Play Store. If the error occur after updating the app or if there’s no update available, then to “Reset the device” is the only choice. And it is better to do the Master Reset as it’s more effective than just the factory reset.

  • Backup your data.
  • Remove your Google account.
  • Disengage screen lock.
  • Turn off your Samsung Galaxy S7 Edge.
  • Press and then hold the Home and Volume UP keys, then press and hold the Power key.

NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, then the phone starts to respond.

  • When “Samsung Galaxy S7 Edge” shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  • When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.

NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.

  • Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  • Once highlighted, you may press the Power key to select it.
  • Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  • Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ then press the Power key.

The phone will now reboot longer than usual.
Usually the issues with the Facebook app are minor but simple troubleshooting procedures won’t fix it. Sometimes the last choice is to Uninstall the app and Re-install it (unless you’re rooted).

2-Fix Facebook app that keeps freezing and lagging

Sometimes FaceBook app keeps freezing and when it doesn’t freeze, it lags like a lot. When the user closes all the app and open it again, it’s not a guaranteed fix. After that, it may work or it may not. Sometimes, rebooting the device may not fix the problem too.

Solution:

To solve this type of problem, first check if the error occur without any apparent reason, try clearing the Cache and the data of Facebook app. If there was an update prior to the problem, then you have to deal with corrupt Caches.

Delete the system Cache

For this, all you need to do is delete the system Cache.

Follow these steps to do:

  • Turn Off the device.
  • Press Power button, Home and Volume up button simultaneously.
  • Hold for about 5-7 seconds. When the Samsung logo appears, release the Power button only but continue hold the Home and Volume Up Keys.
  •  Recovery screen appears in which a list of options are given.Scroll down with the help op Volume Down key and select “Wipe Cache partition” using the Power button.

Wipe Cache Partition. This step will help to Fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

  • Using the Volume Down button, highlight the option “yes”.
  • Select “yes” by pressing Power button.
     Your phone will start wiping cache partition.
  • As the process of wiping cache is complete, highlight “Reboot System Now” using Volume key.
  • Press Power key to start Reboot.

The device will now reboot longer than usual.

If all above steps fails then do the Factory Reset.

Factory Reset

Follow the steps below

  • From the Home screen, tap the Apps icon.
  • Find and tap Settings and then touch Backup and reset.
  • Tap Factory data reset and touch Reset device.
  • If you have screen lock feature turned on, enter your password or PIN.
  • Touch Continue.
  • Tap Delete all to confirm your action.

3-What to do if Facebook app force closes immediately after opening

 

Sometimes Facebook app closes immediately after opening on Galaxy S7 Edge phone. and it is creating a lot of trouble. It is also possible that it just closes when the user tap to open it. It may occur after an update.

Solution:

It’s basically just same as the first problem .The difference is that it doesn’t return an error message. This is because of the app crashes. So, follow the same troubleshooting procedures mentioned above. Use the web browser or the Internet to access your Facebook account.

4-Why is Facebook not synchronizing with Contacts?

After synchronizing the Facebook contacts, they appear in Contacts app. However, Samsung Galaxy S7 is unable to do so.

Solution:

to fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

This is because such feature is no longer supported by Facebook and the fact that the app is pre-installed with the phone. It means you can’t install an older version of this app that still support such feature. In other words, there’s nothing we can do about it anymore.
No one except Facebook knows why this feature was trashed and no one know if it would be implemented again in the future.

5-Facebook app can no longer be uninstalled

Sometimes the user wants to uninstall FaceBook . And all the steps like clear it’s Cache and data and all other steps like deleting system cache and safe mode, has performed. But it is impossible to uninstall it and re-install a new version. Because Galaxy S7 Edge does not allow to do so.
Solution: The official Facebook app is already pre-installed on the device that’s why it can’t be uninstalled. Apparently, the uninstall-reinstall procedure won’t work on this device now.

6-When Facebook app is open, Galaxy S7 Edge slows down or lags

All other apps work fine but when open Facebook is open, the device seems to slow down and there are instances of lags.

Solution:

to fix Samsung Galaxy S7 Edge “Unfortunately Facebook has stopped” error and other Facebook issues

 It is possible that the app has some issues . Follow the steps below to troubleshoot this problem:

Clear Facebook’s cache and data

  • Boot your phone in safe mode and see if the app still lags in that state.
  • Try to see if there’s an update available for the app and the firmware.
  • Try to wipe the cache partition by booting your phone in recovery mode.
    If all the steps fails, perform the Master Reset (described above in problem 1).  


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