How to Fix [name] Won’t Download Apps

How to Fix Android Won’t Download Apps

In this article, learn to Fix [name] Won’t Download Apps. Follow the steps to troubleshoot.

It is a fact that our [name-2] become much powerful because of the apps that we download in it. These apps make [name] smart little machines that give us a lot of information about our lives and the world. It plays a vital role in our daily life. And it is very difficult to live without an Android having apps installed in it. If the device is unable to download the application, Then, This is your Guide.

Getting the Basics Right

When downloading anything from the Play Store, the most important thing is to have a stable internet connection. If the internet connection is not working properly, nothing will be downloaded to your [name]. Whether you are connected to the Internet through Wifi or using mobile data. The most fundamental thing is to have a strong internet connection if you want to download anything in your [name-2].

Pull down the notifications bar of Android and check if the Wi-Fi icon or the mobile data icon is turn ON. If these icons are switched OFF, then turn ON them so that the device will become able to make the connection with the internet.

If the issue persists, follow the steps below to fix the issue.

How To Fix Android Won’t Download Apps On [name]


Solution 1: Restart Your Device to Fix Won’t Download Apps on [name]



If the problem occurs very first time in downloading apps, then restarting the [name-2] will be very helpful. This error can be resolved just by restarting the Android, without performing any other troubleshooting step on the device.

However, the issue may be resolved temporarily. If the problem arises again and again. And restart does not make any effect on the error then follow other troubleshooting steps.

Solution 2: Check your date and time settings to Fix Won’t Download Apps on [name].



Whenever you want to download an app from the Play Store, the Google server always checks the time and date on your device. If the time is incorrect, the will not be able to synchronization the server with [name-2]’s OS. And the problem arises in downloading apps from the Play Store.

To correct the date and time of your device, follow these steps:

  • Go to the “Settings” menu of your device. 
  • Tap on “System”. 
  • Select “Date and Time”, and check whether the device is set to “Automatic Date and Time”. 
  • Toggle on the Automatic Date and Time if it isn’t turn ON.
  • If Automatic Date and Time is switching ON and Google Play Store is not working, then set the time manually. Now check if the problem is resolved by doing this. If not then go to the next step.

Solution 3: Use mobile data instead of the Wi-Fi network



are you trying to download apps using Wif? you can’t download? Then try using Mobile Data instead of WIFI and check if it works. because Sometimes some Wi-Fi networks block port number 5228. This port number is used by Google Play. To switch networks, simply drop the notification bar of Android and tap on the Wi-Fi icon to switch it OFF. Now Tap the Mobile data icon.

Once you have switched the internet access, restart [name] and then go to Google Play to download the app. Check if the problem of “not downloading Android apps” has been resolved. If not then go to the next step.

Solution 4: Make Sure Download Manager is On to Fix Android Won’t Download Apps.

The download manager facilitates the downloading of all types of apps. So, turn it ON so that the apps can be downloaded successfully from the Play Store. To check if Download Manager is On or not, follow the steps below:

  • Go to the Settings menu of Android. 
  • Go to the Apps or Application Manager.
  • you will see now tabs at the top of the screen, swipe right or left to go to the tab showing the option “All”.
  •  Tap on  Download Manager under this section.
  • Click on “Enable”.

Now download the apps again. If the problem is not fixed then go to the next step.


Solution 5: Delete Google Play Cache and Data on [name]



Wiping the Cache for Google Play can resolve some issues related to the Play Store. Cache files store information which helps [name] to load application quickly. These files are recreated once you access the application again.

All applications have some data files. These files store data that includes all information saved on the app like high scores, usernames, and passwords. Before deleting the data files, it is better to write down all the important information.

  1. Go into the “Settings”. 
  2. Tap on “Apps” or “Application Manager”. 
  3. Select “Google Play Store”. 
  4. Tap on “Clear Cache” to delete the Cache files.
  5. Now open “App Store” and check if the apps begin to download now. 
  6. If the problem is not fixed, then delete the data files by going through the same steps and then instead of tapping on Clear Cache, click on “Clear Data”.
  7. A warning showing “All data will be deleted” appears. Press “Ok” to confirm.


Now open the Play Store again, and check if the issue of not downloading the app on Android is resolved. If not then go to the next troubleshooting step.

Solution 6: Refresh the data synchronization settings

The data synchronization allows Android to solve issues and errors. This is an easy way of resolving the issues with Apps not downloading from the Play Store.

  • Go to “Settings” of your phone 
  • Tap on “Accounts” or “Accounts and synchronization”. 
  • Depending on the Android version, see background data. Tap on it to check and wait for 30 seconds. Then check the box next to it once again. 
  • Tap on the three dots on the top right to open a drop-down menu.
  •  Select the option “Auto synchronization Data”. 
  • Tap on it to uncheck the “Auto synchronization of data”.
  • Press it again after 30 seconds to ensure the auto-synchronization of data.

When the process is complete, open the “Google Play Store” and check again if the problem is fixed. If it is not going to the next step.

Solution 7: Update Android Software to Fix Won’t Download Apps on [name]

It is necessary to update Android Software so that any issue or problems in the previous version can be fixed effectively. Follow the steps below to update the software of Android.

  • Go to the “Settings”.
  • Tap on “About Device”. 
  • Select “Check for Updates”, and if there is a newer version available, then install the new updates.


After installing New Updates, Android will automatically restart. After the restart, check if the issue of “apps not downloading is resolved. If not then follow the next step.

Solution 8: Reset Your Google Account to Fix Android Won’t Download Apps

If the issue of “not downloading the app on Android is resolved”, then follow the next step to fix the issue. Resetting the Google Account can resolve the issue of  “Android not downloading the apps”. To reset the account, delete the entire account and start from the beginning. If you do not remember the Google Account username and password, you will not be able to add the account back on your Android. 

  • Tap on the “Settings” icon by pulling down the notifications section of your device. 
  • Select “Accounts”. 
  • Tap on Google to check the Google account.
  • Click on the account you want to remove. 
  • Now tap on the three dots on the top right showing Menu icon. 
  • Tap on “Remove Account” from the drop-down menu to completely remove the account from your Android.

If you have more than one Google accounts on Android then remove all the Google account. After deleting the accounts, open your account once again on your Android. For this follow the steps below:

  • Go to “Settings” on your Android.
  • Tap on “Accounts”.
  •  Click on “Add Account”. 
  • Complete the process of adding the account to your device. After adding a Google account, return to the Play Store.

Now check if the problem is resolved. If not then follow the next step.

Solution 9: Uninstall Google Play Store Updates on [name]



Some Play Store updates may cause the problem. So uninstall the update and allow the app to update once again. It will help you in solving the issues. When the updates are installed, download the apps again. And check if it is working as expected.

  • Go to the “Settings”. 
  • Tap on “Apps” or “Application Manager”.
  • Select “Google Play Store”. 
  • Tap on the option “Uninstall Updates”. 
  • When the updates are uninstalled, tap on the home button to come out of the screen. 
  • Now restart your Android.
  • Go to the “Settings”.
  •  Tap on “Apps” or “Application Manager”.
  • Select “Google Play Store”. 
  • Now select “Update” and allow the app to update.

When the app has been updated, go to the Play Store and check if the apps are downloading or not. If this step fails to resolve the issue of not downloading the App, follow the next step.

Solution 10: Reset your device to Factory Settings

If all the above steps are failed to resolve the issue of not downloading apps, then the last step is to reset your [name] to factory settings. This step will bring Android’s software back to the factory settings. This process will delete all data from your Android. Also, it removes all third-party apps. You will also lose personalized settings because the [name-2] will go back to its default factory settings.

It is better to create a backup for all the important data. So, have a backup of your important data or use your Google account to back up the data. Your [name] will give you the option to back up the data on Google account before you reset the device.

  • Go to the “Settings”. 
  • Tap on “Backup and Reset”. 
  • Now choose the option to create a backup depending on your preferences. 
  • Tap on “Reset to Factory Settings”. 
  • A warning message appears showing that your data will be lost.


When the process of reset is complete, your device will restart automatically. Go to the Play Store and check if the problem is fixed. 

CASE STUDY 1:What do I do when I get the error “Insufficient Space” when downloading apps to my Android?


Sometimes, your [name] refuses to download the app and shows the error “insufficient space”. At this stage, you will have to make space by deleting some things from your Android. Check if you have too many photos or videos stored on your device which may occupy lots of storage space. Move these files to another device like a USB or computer.

If you want to download such an App that occupy big storage, then you have to delete some apps from your Android. 

For this purpose, follow the steps below:

  • Go to “Settings”.
  • Select “Apps” or “Application Manager”.
  •  Now select the apps which you want to uninstall.
  • Press “Uninstall” to confirm the uninstallation.

Alternatively, press and hold on App’s icon you want to uninstall. The text “Uninstall” appears at the top of the screen. Simply, drag the app icon to the text “Uninstall” and the app will be uninstalled.

CASE STUDY 2: “What do I do if I get Error DF-BPA-09 ‘Error Processing Purchase’?

This error is related to Play Service not with your [name]. Clear the data for Google Services Framework to resolve the issue. Follow these steps to remove the data files:

  • Go to “Settings”. 
  • Tap on “Apps” or “Application Manager “.
  • From the top tabs, swipe to All column and look for Google Services Framework. 
  • Tap on “Clear data”.
  • Select “OK”.
  • After clearing the data, go to Play Store and check if the error is resolved. If still the same error appears on the screen, access the Google Play Site from your computer. 
  • Install the app to your device from your computer and then the app will work on your [name-2].

CASE STUDY 2:What to do when I see one of the following errors on the screen when I try to download an app – Error 194, Error 495, Error 941, Error rh01, Error 504?

These errors arise due to the problems arises with the Google Play Store. However, the best solution for all these issues is to clear the Cache and Data of Google Play Store and Google Services Framework from your [name-2]. 

Steps to Clear Cache data are mentioned above. Follow these steps and Restart your device after deleting all the files and then check if the problem is fixed.

CASE STUDY 3:What to do if I get the error 911 when I try to download an app from the Play Store?

When this problem arises in your Android, first delete the “Cache” and “data of the Google Services”.  For this follow the steps mentioned above. If this step fails to fix the issue of “Apps won’t download”, then check for the Wi-Fi connection if it uses a web page login. Use a different Wi-Fi network, if it still does not work. If it is not possible to connect to another Wi-Fi network, then use the mobile data option. 

The problem usually occurs because of the Wi-Fi connection you are using, this is why it is important to establish a proper Wi-Fi connection or use your mobile data.


All these solutions will work on many Android devices. You can use these solutions to fix the issue “Android won’t download apps” on all Samsung Galaxy S, HTC, Moto X, Nexus, LG G and other Android devices. Most of these solutions work successfully for all our readers who are using Android devices.

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