How to fix Samsung Galaxy Note 8 that won’t turn on (easy steps)

fix Samsung Galaxy Note 8 that won’t turn on

If a high-end phone like Samsung Galaxy Note 8 becomes unresponsive and won’t turn on, depending on how the problem started, then these errors can remove by performing troubleshooting steps. This article will help to fix Samsung Galaxy Note 8 that won’t turn on through easy steps.



 Quick fix for Galaxy Note 8 that won’t turn on

Most of the time when the phone’s screen turns black and unresponsive for no apparent reason, it’s a firmware crash. This is also true for units which are left for charging overnight but found dead in morning and won’t turn back on. The best solution is Forced Restart.

Forced Restart

to fix Samsung Galaxy Note 8 that won’t turn on

In Galaxy Note 8, a forced restart will simulate battery disconnect which may refresh the device’s memory. It’s same as the battery pull procedure we often do phone to remove batteries. It’s a simple procedure but very effective in dealing with errors like this. Follow these steps:

  • Press and hold the Volume Down and the Power key simultaneously for 10 seconds or until the screen flickers and logos start to appear on the screen.

Do the same procedure a few more times if the phone won’t respond to your first attempt. Then try to press and hold the Volume Down button first without releasing it, press and hold the Power key. Keep both keys held for 10 seconds.
If the phone boots up, then the problem is fixed at this point.
If, after several attempts, the device still won’t boot up, then it’s time to troubleshoot it. Move on to the next section for that.

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Check for signs of physical and/or liquid damage

Look for scratches, dents and cracks as any force could render the device. If the phone looks flawless or has some minor scratches, then it’s not physical damage that caused this.
To check liquid damage, follow these steps:

  • Look into the USB/charger port to find trace of water.
  • Use a cotton swab to clean around the area or insert a small piece of tissue paper to absorb the moisture.Blow into the port to get rid of any foreign objects that may interfere with the circuit.
  • Remove the SIM card tray and look into the SIM slot to find the Liquid Damage Indicator (LDI).
  • If the LDI is white (it’s the original color), then there’s no water damage.
  • If the LDI however, turned red, pink or purple, then it’s clear the cause of the problem is liquid damage.
  • In case of physical and/or liquid damage, bring the phone to the tech as there’s only so much you can do about it.

Charge the device to see if it would respond

to fix Samsung Galaxy Note 8 that won’t turn on

It’s possible that the battery got drained and a few seconds before the battery got totally depleted, the system may have crashed leaving Samsung Galaxy Note 8 without power. This would surely result to a blank screen, unresponsive keys and not charging issue.

The phone won’t charge if the system crashed so regardless whether the phone responds to its charger or not. So, plugged in the device for ten minutes. After that try to turn it ON. If it still won’t respond, then do the Forced Restart procedure again but this time the phone should be plug in.
This step will help to find out if Samsung Galaxy Note 8 responds to its charger, or if it’s just a drained battery issue. And it also  determine if the phone would respond to Forced Restart while charging.
If this procedure fails, the next procedures will be to test the phone if it’s still capable of turning its components ON.

Run the phone in Safe mode

to fix Samsung Galaxy Note 8 that won’t turn on

There’s a small possibility that the problem is due to some apps installed in the device. So disable all those apps at once and see if the phone boots up. For this purpose boot the phone in safe mode to fix Samsung Galaxy Note 8 that won’t turn on.

  • Press and hold the Power button . As you see “Samsung Galaxy S7 EDGE” appear on the screen, release the Power Key.
  • Hold immediately the Volume Down Key.

 

It shows Volume Up and Volume Down buttonHow to fix Samsung Galaxy Note 8 that won’t turn on
See Volume Up and Volume Down buttons in Picture
  • Continue holding the Volume Down Button until the device finishes rebooting.
  • Release it, when you see “Safe Maode” in the bottom left corner of the screen.

 

This picture shows Safe Mode How to fix Samsung Galaxy Note 8 that won’t turn on

The purpose of Safe Mode is actually to find out that your device can boot up successfully. And if so, then boot it in Normal Mode. And if it does not make any difference, boot it in Safe Mode again, and at this stage find bad apps that are causing  error.

If the phone starts in this mode, it means the problem is resolved because the phone finally turned ON. The next minor thing to do is find the app that’s causing the problem and uninstall it. However, if the phone still won’t boot up in this mode, then try the next one.

Boot the phone up in Recovery mode

to fix Samsung Galaxy Note 8 that won’t turn on

This is the final test. If it still fails to turn the phone on, then bring the device to the service center as it might have an issue with the hardware. But if the device successfully boot up in Recovery Mode, then try wiping the cache partition and/or do the Master reset. Both of these procedures will surely bring the phone back to its normal operation and performance.  

How to boot Note 8 in Recovery Mode and wipe cache partition

  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe cache partition’.
  • Press Power button to select.
  • Highlight the option ‘yes’ by pressing the Volume down key and press the Power button.
  • When the wipe cache partition is complete, “Reboot system now” is highlighted.
  • Press the Power key to restart the device.

How to boot Note 8 in Recovery Mode and do the Master Reset

  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Highlight “wipe data / factory reset” by pressing the Volume down key several times. 
  • Press Power button to select.
  •  Highlight ‘Yes — delete all user data’, by pressing the Volume down key.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, “Reboot system now” is highlighted.
  • Press the Power key to restart the device.
    I hope that this troubleshooting guide can help you one way or another. If you still need our help after this, don’t hesitate to contact us anytime.


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