After connecting a USB device, if it keeps disconnecting and reconnecting randomly without any reason, it shows that there is a hardware or driver issue. But first check to confirm that the USB works fine on another computer. If it works, do not have a problem with the device. Now follow the troubleshooting tips to fix the issue of disconnecting and reconnecting.
How to fix USB keep disconnecting and reconnecting
Follow these four steps given here, but before going to proceed, first check the USB on another PC, and also connect another USB to this PC and see if there is any issue arises with the USB itself. Follow these four steps to resolve the issue with USB:
- Reinstall Universal Serial Bus controllers driver.
- Turn off Power Saving Option for the USB driver.
- Install Universal Serial Bus controllers driver in Compatibility mode.
- Run the Hardware and Devices Troubleshooter.
Before going to proceed, first create a system restore point.
1] Reinstall Universal Serial Bus controllers driver
A driver issue can be fixed by reinstalling the USB or Universal Serial Bus controllers driver from the Drive Manager. For this purpose follow the steps below:
- Press Win+X+M to open the “Device Manager”. Find, and open “Universal Serial Bus controllers” in the “Device Manager window”.
- Look in the list which USB driver is related with the device.
- If it’s a regular USB drive, then it appears as a USB Mass Storage Device.
- If it is a USB 3.0 device, then look for USB 3.0 Extensible Host Controller.
- Right-click on the “selection”, and select “Uninstall device”.
- Reboot the computer.
- When the computer reboots, connect the USB device.
- Windows will automatically install the driver.
Check if the problem with USB is resolved.
2] Turn off Power Saving Option to fix
USB keep disconnecting and reconnecting
- Switch to “Power Management”, when you select the “Properties” of the USB device.
- Click to uncheck the box showing the option “Allow the computer to turn OFF the device to save power“.
- If you are using a laptop, and not using the USB device for some time, it is powered OFF. This will confirm that the system doesn’t turn OFF the USB device.
Follow the next step.
3] Reinstall Universal Serial Bus controllers driver in Compatibility mode
This step is not for general USB devices. You need OEM drivers, if you have an external hard drive which keeps disconnecting and reconnecting in Windows 10. It is possible that it will work with the previous version, and is not working with the new version. So, install it in “Compatibility Mode”. For this purpose, follow the steps below:
Download the latest Universal Serial Bus controllers driver from the manufacturer’s website.
- Right-click on the setup file of the driver, and select “Properties”.
- Click on “Compatibility” tab.
- Select an older OS like Windows 7, and install the driver.
- Reboot, and check if the issue with USB is resolved. If it persist, follow the next step.
4] Run Hardware and Devices Troubleshooter
- Run the Hardware and Devices Troubleshooter then check if it resolve the issue with USB.
- One of these solutions should resolve the USB keep disconnecting and reconnecting issue.