Since there has been a considerable recognition of the importance of packaging solutions and their role in the success of a particular product, a number of packaging companies have surfaced in the market. All of them are able to provide good packaging services, with some excelling in the provision of good material packaging boxes while some outclass other companies due to their remarkable services with the customers or their ability to provide the customer with amazing custom prints.
Amongst all these packaging companies and their expertise in different packaging services, it has become rather hard to find a supplier that offers all these services. This article will focus on such an all-rounded company and how this company can provide all of the aforementioned services with impeccable results, leaving the customer more satisfied than ever.
The Legacy Printing is one of the fastest-growing and most prestigious packaging companies in the USA. There are a number of factors that demarcate the aforementioned company amongst its competitors.
Range Of Packaging Solutions:
The first and foremost, which makes the company desirable among its competitors, is its ability to provide a range of packaging solutions. Therefore, unlike other companies that might only excel in the packaging solution of certain products, i.e., either retail products or cosmetic products, or apparel products, the company under consideration can provide packaging solutions for everything. So, you do not struggle to find the best packaging company for your particular product. No matter what your product is, the company can provide you with all sorts of packaging solutions.
Efficient Customer Service:
One of the major factors which determine the selection of a particular company is its customer service. IF the customer service agents are inefficient or un-skillful probability of good end results mitigate. Because due to the inability of the customer service agents to either understand the customers’ demands or create a free flow of info between the customers and various teams in the company associated with the production and manufacture of the packaging box, the end product is highly unlikely to be in conformity with what the customer has ordered.
The Legacy Printingcompletely understands the role of efficient customer service and hence, has opted for a customer service team that grants the circumventing of such a chaotic situation. Skilled customer service agents are able to comprehend what the client exactly wants and therefore create a free flow of information among all the production departments. In cases where the customer service agent is unable to grasp the client’s demands or avoid any further confusion, the agents might put the clients in direct contact with the production and creative team. This is done to ensure the production of the end product in complete conformity with the client’s demands.
The company also considers the inability of clients to grasp their actual packaging needs or the perfect packaging solution for their product. That is why the customer service agents, under the guidance of the creative and the production team, provide free advice to the clients regarding packaging solutions. This advice might come from a thorough research of the previous packaging solutions for the same product and their shortcoming to create a new and innovative design.
Unlimited Design Revisions:
Additionally, to achieve customer satisfaction, production of quality end products, and formation of long-term customer relationships, the company has put in place some beckoning policies.
One of these policies is that of the ‘unlimited revision policy’. This policy is applicable once the product’s packaging solution prototype is provided to the client by the creatives team. The company does not start the production of the design created by the creatives team in bulk units once the client agrees upon the initial prototype. If the client is not gratified with the initial prototype. The revisions are unlimited, and hence, until the clients are able to reach the desired end result, bulk manufacturing is not be ordered.
Some in-house policies also make the company more preferable, for example, the ‘quality check’ policy that requires the manufacturers to verify the quality of each product (packaging box). The packaging boxes are not delivered unless this quality check episode takes place. If there are any defective pieces, they are replaced with newer pieces that are not defective. Therefore, when the packaging boxes are delivered, all of them are ensured to be having fine quality and can be used by the clients right away.
Whilst the aforementioned services might seem generic and the ones being provided by most of the packaging companies, this article shall also be taking into consideration some of the newer and unique characteristics of the company, making it highly desirable among its clients:
Catering to Very Small and Very Big Orders:
The company is known for its ability to cater to very small orders as well as very big orders. Most of the packaging companies do not take orders If the production units are to be less than 100, i.e., a very small order. Similarly, a very big order, i.e., production of more than 5000 units, might also be avoided by many companies. For example, if ordering Bulk soap boxes, there is a requirement of fine printing text on the box.
This halts the production sector since it requires professional printers. Due to an inability of a printer, the order is dismissed or takes a long time to be delivered. Hence, when ordering bulk soap boxes, you might face the dilemma of either the time frame or delivery when choosing other companies. Whereas the aforementioned company successfully caters to all these concerns.
Innovative And New Designs:
The company also promises to provide its clients with innovative and new designs, apart from the mainstream packaging designs already existing in the market. For example, some products like cupcakes or truffles have very mainstream packaging.
Cupcake packaging boxes are made with common box inserts and a plain tuck box, while the truffle boxes are designed in a mainstream rigid box structure. The creatives team of the company mentioned above provides relatively new and innovative solutions to these. Cupcake packaging boxes designed by the team might have a window on the top with added design elements making it more charming. The truffle box also gets experimented with different materials and designs, giving it a unique look.