How to Resolve Xnspy Not Capturing Video during a Skype Call?

XNSPY Skype spyware app for Android and iOS allows users to record Skype calls and videos. The app comes in handy for monitoring children’s Skype classes or work meetings. But some users are having issues with the Skype monitoring functionality of the app. I will be going through all common issues with the app’s Skype capturing software and the solution for each.

The Target Device Might Be Offline

One of the app’s features is that it continues to monitor Skype messages and calls even if the person is offline. So it might look as though XNSPY is not recording Skype messages and calls, even though it is operational. It is working in the background consistently once it gets installed on the target device. If you want to know how to record Skype calls secretly, you can visit Xnspy’s official website.

XNSPY is Retrieving Deleted Calls and Messages

One of the most common problems discovered in the Skype spyware app for Android and iOS is that it often tries to retrieve old messages and calls that got deleted from the Skype application. As XNSPY tries to automatically retrieve and upload all Skype conversations available on the target phone, it can often get stuck in a loop when trying to access deleted Skype messages or calls.

The app gets a bad memory address error and it needs to get restarted. Another way to fix this issue is to delete the Skype application from the target device, clear the cache and reinstall it. You can clear phone cache using an app like CCleaner.

The phone’s Camera Might Not be configured

XNSPY can fail to capture Skype video calls when the Skype app is not configured properly. It is not the app’s fault per se, but a configuration error in Skype, which needs to be corrected once Skype gets installed.

The problem usually lies in the fact that the wrong hardware input device gets selected for video capturing. It simply means that the camera you chose for capturing videos is showing an error. Spend some time trying to use the camera app and see if the operating system hasn’t put any restrictions on video recording.

You might need to tweak the setting a bit and assign permission for Skype or other applications to access the camera. So if you’re curious about how to record Skype calls secretly, you will need to ensure the target device’s selfie cam is working correctly and has the necessary app permissions.

XNSPY App Might Be Outdated

If the XNSPY app on the target phone is out-of-date and a new version is available, it can cause a slew of problems. One of them is the Skype spy app’s inability to intercept video calls. The issue comes when the app tries to intercept video calls network IP for the most recent version of the app, but it is unavailable since the phone app hasn’t been updated yet.

From the dashboard, you may check for the newest XNSPY APK download and update it remotely from your computer. It is highly recommended that you visit the Xnspy cell phone spy app website to check for the latest updates and features. You can also enable XNSPY’s notification settings from the dashboard. If the app has a notification, a pop-up appears, reminding you to update to the latest version.

XNSPY Might Be Installed on External Storage

Recent Android updates allow users to install apps on external storage. I’m referring to an SD card when I say “external storage.” Some flagship phones and iPhones do not offer external storage via means of an SD card. Therefore, this will not be an issue. However, SD cards may be used to expand the capacity of most Android phones. If you installed Skype on the phone’s external storage, the app might glitch and may not capture Skype calls. Here’s how you can fix this issue:

Go to Settings on the target device.
From the drop-down option, choose Apps & Notifications.
After that, navigate to the App Details page and Then go to App Details and choose the app you were attempting to disable.
Press and hold the Storage button.
If the app supports changing the storage location, a changed storage location button displays.
If it is installed on the SD card, tap the button and slide it back to verify the status.
Uninstall Skype from the SD card.
Reinstall it on the phone’s internal storage.

Note that only rooted Android phones can automatically set storage location preferences, whereas non-rooted devices do not. If you’re running low on storage space on the target device, you might need to uninstall a few apps to make space.

By moving the Skype’s installation files to the device’s internal storage, the app will sync, and XNSPY will be able to capture video calls.

So these are all the issues that people have faced while using XNSPY to secretly capture Skype video calls. These fixes are simple, so they do not require much technical knowledge or special software to pull off.