How to Fix “Mobile Network Not Available” Error on Galaxy S10, S10E and S10 Plus

How to Fix “Mobile Network Not Available” Error on Galaxy S10, S10E and S10 Plus

This article will help to learn how to Fix “Mobile Network Not Available” Error on Galaxy S10, S10E and S10 Plus.
The whole series of Samsung Galaxy S10 flagship smartphones has high-end features, including an under-display fingerprint sensor and powerful camera setup. These devices are remarkable both in terms of performance and design, but they also have some issues. One of the most common problem is the issue of mobile network signal. In this article learn how to fix “Mobile Network Not Available”error on Galaxy S10, S10E, and S10 Plus.



How to Fix “Mobile Network Not Available” Error on Galaxy S10, S10E and S10 Plus

The “Mobile Network Not Available”error might be due to a hardware failure or a software-related issue. In case of hardware issue the solution can only resolve at GSM Service Center. While the software related issue can be fixed easily by using these troubleshooting steps presented in the next sections of this post.
In software-related issues, mostly a third-party app or a firmware glitch is the main cause. Also, the SIM card might be misplaced.

Solution to Fix “Mobile Network Not Available”error on Galaxy S10, S10E and S10 Plus

Before going to proceed, first confirm that the network you are using has strong signal. Fro this purpose, take out the SIM card and try it in another device. If the SIM card works properly, it shows that the issue is with Samsung Galaxy S10 device.

Restart your smartphone

The first method to fix “Mobile Network Not Available”error on Galaxy S10, S10E, and S10 Plus is to Restart your smartphone. However, Force Restart is a better option than Soft Reset.
To perform a force restart on Samsung Galaxy S10, S10E, and S10 Plus, follow the steps below:



  • Press and hold Volume Down and Power keys until the Android logo appears on the screen.
  • When the device boots up, observe if the phone is receiving a GSM signal. In case it doesn’t, move on to the next step.

Install firmware updates

Sometimes, the “Mobile Network Not Available”error appears due to a firmware glitch. The best way to fix this issue is to install carrier’s firmware updates.
In case there is a software-related bug that affects specific carriers. Your carrier could have already launched some patches to hotfix those issues.

  • Go to Settings.
  • Select “Software Updates” and check out for the latest carrier firmware.
  • Check if Roaming is turned OFF.
  • Sometimes the error occur when the user forget to disable the roaming. If it is so, the “Mobile Network Not Available” error might be due to the Roaming setting turned on.
  • So, to resolve the issue, turn OFF the Roaming and Samsung Galaxy S10 will start to receive a GSM signal, once again.

check and change the network mode

In some cases, a faulty network setting is the main reason of “Mobile Network Not Available”error. To Fix this “Mobile Network Not Available”error on Galaxy S10, S10E and S10 Plus, 

first check and change the network mode by following the next steps:

  • Go to Settings.
  • Select “Connections”.
  • Press “Mobile networks”.
  • In Mobile networks menu, tap on Network mode .
  • Select 4G (LTE) or auto-connect option.
  • You can also select the network operator. Let your Samsung Galaxy S10 smartphone search for GSM networks.
    If the problem is still there, reset network settings by following the next steps:

Reset network settings

  • On the Home Screen tap on an empty space until the Apps tray pops up .
  • Go to “Settings”.
  • Select “General Management”.
  • Tap “Reset”.
  • Select “Reset network settings”.
  • If you have set up a PIN, enter it.
  • Confirm the selection.
  • Once complete a confirmation window will appear.

Check again if the error is still there, go to next step:

Do Hard Reset to fix “Mobile Network Not Available” Error on Galaxy S10, S10E and S10 Plus

Sometimes, it is more challenging to fix “Mobile Network Not Available”error. If all the above steps are fail then it is advisable to Hard Reset Galaxy S10 device. This is very effective process to resolve  firmware issues. This step not only delete the apps, data and files, but also reformats entire  partition where system files are saved. As a result , no corrupt data will be left behind. So it is advisable to do this step before sending the phone for check and repair.

Here are the steps to do Master reset to fix the issue.

  • Turn Off you phone.
  • Press and hold the Home and Volume Up Keys.
  • Then press and hold the Power key without releasing the first two keys.

NOTE: No matter how long you press and hold the Home and Volume Up Keys, it won’t affect your device. But when you press and hold the Power Key, that’s when the device start to respond.

  • When the Samsung Galaxy S7 Edge appears on the screen, release the Power button only. When the Android logo appears, you may release both keys and leave the phone for about 30 to 60 seconds.

NOTE: The “Installing System Update” may appear on the screen for several seconds before displaying the Android System Recovery Menu. It is the first phase of entire process.

  • Move through the options and highlight  “wipe data/ factory reset”.
  • Press Power button to select it.
  • Using the Volume Down button, highlight the option “yes-delete all user data”.
  • Now press Power button to select it.
  • Wait until your device finish doing the Master Reset.
  • When the process of Master Reset complete, highlight “Reboot system Now”.
  • Press the Power button.

The device will now reboot longer than usual.
Hopefully, all the above steps will help to fix the problem. In case, all of them are unable to fix the issue then there might be a more severe hardware issue, such as a faulty antenna. Then take the device for professional assistance.

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