How to Flash Firmware on Alcatel OneTouch MPop 5020W

Flash Stock Rom on Alcatel OneTouch MPop 5020W – Welcome to Our Flashing Tutorial on MediaTek Devices. In this post, I am going to explain the step-by-step process of Flashing Stock ROM on Alcatel OneTouch MPop 5020W using SP Flash Tool and I give you all the original firmware and Flashing Tool that suits your Alcatel OneTouch MPop 5020W. Furthermore, To help with your common Flashing issues, I’ve brought up the FAQ section. If you are searching FAQ or Complete Flashing Guide then, continue reading this article as it can help you in one way or another. Read more – Stock Rom vs Custom Rom

Why I want to Flash Alcatel OneTouch MPop 5020W Firmware

You have to Flash your Alcatel OneTouch MPop 5020W under various circumstances. If you Flashed custom ROM or Custom recovery or performed root on your device and now you want to Unroot, Unbrick, Rollback, back to Stock Firmware/ Stock ROM. or if you want to Upgrade or Downgrade your Android Device OS then you will need to flash the stock firmware. Furthermore, if you got errors like the Black Screen of Death issue, Boot loop issue, massive lags, soft bricks, overheating, unexpectedly shut down then you have to perform this operation to bring your device back to its original state. Read More – Adding IR sensor for your Alcatel OneTouch MPop 5020W | As TV/AC Remote

Requirements for Flashing :

Download the Stock Firmware for your device.
Download the latest SP Flash Tool
Download the latest USB Drivers.
Use Original USB cable and working laptop.
Maintain at least 60% of the battery percentage.
Enable USB debugging and OEM unlock – Optional

WARNING!
Flashing Stock Firmware on Alcatel OneTouch MPop 5020W can erase all of your data.
All described operations, you are doing at your own risk.
If you want to save data get a backup before start.

Before Flashing, be sure to check your processor type

Before flashing your device, you should check your device’s processor type. You can only follow this guide if your Device is MediaTek. If your device is Qualcomm, follow the Qualcomm Guide. ( You can find it by searching for “Flash Stock Firmware [Name]” on our website) To check processor type, go to GSMArena and check the device specifications under the chipset.

Preparation for Flashing Stock Firmware on Alcatel OneTouch MPop 5020W

Step 1

Download Alcatel OneTouch MPop 5020W USB Driver and install it on Your Computer. If you already install USB Drivers, then skip this Step.

Download SP Flash Tool For Alcatel OneTouch MPop 5020W

Step 2

Download SP Flash Tool and Extract it to Your Computer. Read More – Increase RAM SIZE after root on Device?

How to Flash Firmware on Alcatel OneTouch MPop 5020W

Download Stock Firmware For Alcatel OneTouch MPop 5020W

Step 3

Download Stock Firmware for your Alcatel OneTouch MPop 5020W (Just type Model Name and Download ) and Extract it to your computer.

Step 4

Turn Off your Alcatel OneTouch MPop 5020W

Step 5

Open SP Flash Tool from Computer. Run it as Administrator (You have Downloaded it in Step #2 )
And Connect Your Alcatel OneTouch MPop 5020W to Computer using Original USB Cable
Just press the volume buttons a couple of times so that the computer detects your device.

Step 6

Click on the Download Tab
In the Download Tab, you should click on the scatter-loading button.

Installing Stock Firmware on Alcatel OneTouch MPop 5020W

Step 10

After that Locate the scatter file (you will find the scatter file in the Stock ROM folder).
Now, we can start Flashing Process. Click the “Download” button to Begin Flashing Process. This process may take 10 Min to fully complete. (Don’t unplug the phone cable and Wait.)

After Flashing Process complete, the Tool will indicate the Green “Pass” message. now you can disconnect your Device from your computer.

You will see your Alcatel OneTouch MPop 5020W is getting Restarting. if not, Restart the device manually.

Step 11 Optional

Factory reset your Alcatel OneTouch MPop 5020W device and make sure all is well. (First Boot Normally Slow)

Frequently Ask Questions :

I can’t Flash Stock Rom on Alcatel OneTouch MPop 5020W

Try Again with the latest SP Flash Tool and fresh Stock firmware (it is better to download files from another server). If your problem persists then, please open Help topic with details under android in our Forum

Alcatel OneTouch MPop 5020W doesn’t turn on, not respond to the power button ( Dead/Soft Brick)

Let’s be a little more patient. Because the Flashing process takes some time. (20min)
If there is no progress then, download Firmware and the latest SP Flash Tool from another source and try again.
If your problem persists then, please open the Help Topic with details under android in our Forum.

Alcatel OneTouch MPop 5020W Doesn’t pass boot logo/ boot-loop

after flashing, the Alcatel OneTouch MPop 5020W does not pass the logo and keeps restarting until the logo. That means the phone is stuck in the boot loop. so, we have to take action for this. But is this the first time after flashing? Give it time. (20 minutes)
If your problem persists then, please open the Help Topic with details under android in our Forum.

Alcatel OneTouch MPop 5020W continuously restarts/ keep rebooting

continuously restarts/ keep rebooting

Follow this Guide-line again with Fresh Firmware and SP Flash Tool from another source.
We also have some dedicated posts about this. you can search for them.
If your problem persists then, please open the Help Topic with details under android in our Forum.

Phone automatically disconnecting during flashing

Use Different USB Port
After that, run SP Flash Tool as administer.
Make sure you have the correct driver installed (Download from above link)
If the problem persists then use another PC

If your problem persists then, please open the Help Topic with details under android in our Forum.

USB device not recognized

This is a normal USB error and it is not related to SP Flash Tool. The only thing you can do is change the USB port, try with another cable, try with another Computer.
if you need to fix this problem first, then go to this troubleshooting guide. However, it is better to bookmark this page for future use.
If your problem persists then, please open the Help Topic with details under android in our Forum.

progress bar stuck at waiting

After clicking “Downloading”, the progress bar gets stuck Waiting…

Make Sure the Device is Turn off with enough charged battery.
Reinstall USB drivers, try with different USB Port
Tap and Hold the Volume down button while connecting to the PC.
Read more

Phone automatically disconnecting during flashing

Try changing the USB-port
After that run Sp Flash Tool as ADMIN.
Make sure you have the correct drivers installed (see here)
Finally, try another PC and USB cable.
If your problem persists then, please open the Help Topic with details under android in our Forum.

5054 ERROR – BROM ERROR S_DL_GET_DRAM_SETTINGS_FAIL (5054)

Make sure your firmware is intended for your device. If yes, then try formatting before flashing again to avoid any other issues.
If your problem persists then, please open the Help Topic with details under android in our Forum.

Initialize scatter file failed. Please check the scatter file name you load is legal

Make sure the scatter file was not renamed previously. If you’re sure that the scatter file’s name was unaltered, then try using a higher version of Sp Flash Tool.
Read More

BROM ERROR: S_FT_ENABLE_DRAM_FAIL (4032) [EMI] Enable DRAM fail

Make sure that the file(s) you’re trying to flash are actually for your exact phone model
After that ensure you tick the boxes for only the files present in the ROM you’re about to flash
You probably might have the wrong driver installed. re-install it manually
If your problem persists then, please open the Help Topic with details under android in our Forum.

4001 ERROR – S_FT_DA_NO_RESPONSE or Da didn’t send response data to FlashTool!

Try changing the USB-port
After that Then run Sp Flash Tool as ADMIN.
After that make sure you have the correct drivers installed
Read More.

BROM ERROR: S_FT_DOWNLOAD_FAIL (4008)

After that Try using a higher version of Sp Flash Tool.
After that try changing the USB cable and port or the PC itself.
If your problem persists then, please open the Help Topic with details under android in our Forum.

Device auto restarting

It may be your Alcatel OneTouch MPop 5020W’s case is pressing the power button (Clean the power button.)
or Maybe, your current stock Rom is damaged or Corrupted. So you have to Install Stock Rom/custom Rom to your device. use this post to Flash new Stock Rom.

We have a Dedicated post “list of sp flash tool errors and Solutions” guide. So you can fix all of the below errors from it. Is your error not here? then, please open the Help Topic with details under android in our Forum.

Sp Flash tool remains at 0%
BROM ERROR S_DL_GET_DRAM_SETTINGS_FAIL (5054)
Error 8038! Android download pmt is ready and layout has been changed
BROM ERROR : S_FT_ENABLE_DRAM_FAIL (4032) [EMI] Enable DRAM fail
The BROM ERROR : S_DL_PMT_ERR_NO_SPACE (5069)
BROM ERROR : S_FT_DOWNLOAD_FAIL (4008)
The BROM ERROR : S_DA_SDMMC_WRITE_FAILED (3149)
BROM ERROR: S_CHIP_TYRE_NOT_MATCH(3168)
The BROM ERROR : S_FT_DOWNLOAD_FAIL (2004)
The BROM ERROR:S_COM_PORT_OPEN Fail(1013)
BROM ERROR : S_BROM_CHKSUM16_MEM_RESULT_DIFF (2020)
The BROM ERROR : S_FTHND_FILE_IS_NOT_LOADED_YET (5007)
BROM ERROR : S_FT_FORMAT_FAIL
The BROM ERROR: S_STORAGE_NOT_MATCH (3182)
BROM ERROR: S_TIMEOUT (1042)
The BROM ERROR: S_BROM_CMD_STARTCMD_FAIL (2005)
BROM ERROR: S_FT_GET_MEMORY_FAIL (4058)
The BROM_ERROR_S_STORAGE_NOT_MATCH (3178)
SP FLASH TOOL ERROR (8406)
BROM ERROR: S_NOT_ENOUGH_MEMORY (1012)
The BROM ERROR : S_DA_UPDATE_BOOLOADER_EXIST_MAGIC_NOT_MATCHED
BROM ERROR: S_SECURITY_SECURE_USB_DL_IMAGE_HASH_FAIL
BROM ERROR: SP FLASHTOOL ERROR 6010 CODE DOWNLOAD FORBIDDEN
The BROM ERROR: S_FT_GET_MEMORY_FAIL (0xFDA)
S_DL_GET_DRAM_SETTING_FAIL (0x13BE)
PRO_INFO: Failed to get PMT info
BROM ERROR: S_SECURITY_INVALID_PROJECT (6124), MSO ERROR CODE: 0X00
BROM ERROR S_FT_ENABLE_DRAM_FAIL (OXFC0)
The BROM ERROR: S_CHKSUM_ERROR (0X411)
BROM ERROR: S_FT_NAND_READLEN_NOT_ALIGNMENT (4017)
TOOL DL image Fail !
BROM ERROR : S_FT_ENABLE_DRAM_FAIL (0xFC0)
The BROM ERROR: STATUS_DOWNLOAD_EXCEPTION (0xC0050003)
BROM ERROR: STATUS_SEC_IMG_TYPE_MISMATCH (0xc002002A)
The BROM ERROR: S_FT_DOWNLOAD_FAIL (0XFA8)
BROM ERROR: S_BROM_CMD_STARTCMD_FAIL (0x7D5)
The BROM ERROR : S_CHIP_TYPE_NOT_MATCH (3179)
BROM Exception! ( ERROR : S_DA_SDMMC_READ_FAILED (3153)
BROM ERROR : S_DL_READ_PT_FAIL (5073)
ERROR: Not Implement. (0×C001000C)
ERROR : STATUS_SEC_DL_FORBIDDEN (0xC0020004)
ERROR : STATUS_SEC_WRITE_DATA_NOT_ALLOWED (0xC002000C)
SWD after sales preload files failed
Error: status_mmc_err (0xC0040030)
Error Getting BROM ERROR: 6047
ERROR : S_DL_WRITE_PT_FAIL (5072)
BROM ERROR: S_SECURITY_SECURE_USB_DL_IMGAE_SIGNATURE_VERIFY_FAIL (6046)

Alcatel OneTouch MPop 5020W does not work after flashing

What is the error message that you get? Can you give it then, we can help you. please open the Help Topic with details under android in our Forum.

How to Write IMEI on Alcatel OneTouch MPop 5020W

Sometimes, after Flashing your phone, you have to Rewrite IMEI. so you may need to Flash IMEI too. use this guide for it.

Screen showing a blank white screen

If you get a black, white, yellow, blinking, or multicolored screen after flashing firmware, then this FAQ is for you
This may sound scary, but it is the easiest problem that one can solve without any trouble. The problem reason is some mirror problems in primary memory. Although the whole Device works here,
please open the Help Topic with details under android in our Forum.

How to revert back to the previous version of Android

When you flash a new custom ROM found from the internet, you will inevitably get errors if it is still test-level. such as the camera fails, WiFi fails, the NFC Fails, the GPS fails, hotspot fails, Bluetooth Fails…
But is there a chance to downgrade / Comeback to Android Marshmallow, Oreo, Nougat, Pie, Android 10, Android 11? I’d like to say. Yes. Find a suitable Android version and flash it like the guide above

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